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Privacy Policy

État : Juin 2026

La présente déclaration de confidentialité explique comment Patrisol GmbH (harialy.ch) traite les données personnelles lors de la visite du site web et lors des commandes effectuées via la boutique en ligne.

1. Responsable du traitement

Le responsable du traitement des données est :

Patrisol GmbH
Schulstrasse 3
CH-8597 Landschlacht
Suisse

E-mail : info@harialy.ch
Site web : harialy.ch

2. Quelles données sont collectées ?

Lors de la visite du site web et lors des commandes, les données suivantes peuvent notamment être collectées :

  • Données de base : nom, prénom, raison sociale (le cas échéant) 
  • Coordonnées : adresse, adresse e-mail, numéro de téléphone 
  • Données de commande : produits commandés, quantités, prix, adresse de livraison et de facturation 
  • Données de paiement : moyen de paiement et statut du paiement ; les données de carte bancaire ou de compte sont traitées exclusivement par le prestataire de paiement concerné 
  • Données d’utilisation : informations techniques telles que l’adresse IP, le type de navigateur, le type d’appareil, la date et l’heure d’accès ainsi que les pages consultées 
  • Données de communication : contenus des formulaires de contact, e-mails ou demandes des clients 

Seules les données nécessaires aux finalités concernées sont collectées.

3. Finalités du traitement des données

Les données personnelles sont notamment utilisées aux fins suivantes :

  • traitement des commandes et des livraisons 
  • traitement des paiements 
  • communication concernant les produits, commandes ou réclamations 
  • service clientèle et gestion de la relation client 
  • amélioration du site web et de la boutique en ligne 
  • envoi d’informations ou de newsletters lorsqu’un consentement explicite a été donné 
  • fulfilling legal obligations, for example accounting or retention obligations 

4. Use of Service Providers and Data Sharing

harialy.ch works with external service providers (data processors) for the operation of the website and the processing of orders. Data is only shared where necessary to provide the respective services.

This includes in particular:

  • E-Commerce Platform & Hosting

Our online shop and ERP system are based on Odoo.

The software and all customer data are hosted on servers located in Switzerland.

  • Payment Providers

To ensure secure payment processing in our online shop, we use the Swiss payment service provider Payrexx (Payrexx AG, Burgstrasse 20, CH-3600 Thun).

If you choose an electronic payment method during the checkout process, the data required for payment processing (such as name, address, order value, selected payment method, and, depending on the type of payment, credit card or account details) will be transmitted to Payrexx in encrypted form.

This data is processed exclusively for the purpose of payment processing and validation. Depending on the selected payment method (e.g., TWINT, PostFinance, credit cards, Apple Pay, Google Pay), Payrexx may forward this data to the respective credit card companies, banks, or specialized payment providers for the final execution of the transaction.

We do not store any sensitive credit card or payment data on our own servers. For this processing, the privacy policies and general terms and conditions of Payrexx, as well as those of the respective payment providers involved, apply additionally.

Further information on data protection at Payrexx can be found at the relevant section on www.payrexx.com.

  • Logistics Partners

For the delivery of products, we work with shipping and logistics partners, including:

  • Swiss Post Ltd. 
  • specialised freight forwarding companies for furniture and outdoor products 

Necessary contact details such as telephone number or e-mail address may be shared for delivery notifications.

  • Analytics and Marketing Partners

The following services may in particular be used for website improvement and marketing purposes:

  • Google LLC 
  • Meta Platforms Inc. 

Personal data is not shared with third parties for their own advertising purposes.

5. Cookies and Web Analytics

harialy.ch may use cookies and similar technologies in order to:

  • technically enable the shopping cart and checkout process 
  • save settings and language preferences 
  • analyse the use of the website 
  • improve user experience and website functionality 

The following services may in particular be used:

  • Google Analytics 
  • Google Tag Manager 
  • Meta Pixel (Facebook / Instagram) 
  • embedded content such as Google Maps, YouTube or Instagram 

Where possible, privacy-friendly settings such as IP anonymisation are activated.

Further information can be found in the separate Cookie Policy.

6. International Data Transfers

The main data processing activities, including the hosting of our Odoo-based shop and ERP system, take place entirely in Switzerland.

Only through the optional use of third-party services for analytics, marketing or embedded content may data be transferred abroad, in particular:

  • to the United States 
  • to the EU/EEA area (e.g. Ireland) 

This may in particular concern services such as:

  • Google Analytics 
  • Google Maps 
  • YouTube 
  • Meta Pixel 
  • Instagram 

In this context, IP addresses, browser information or usage data may be processed.

We ensure that the respective providers maintain an adequate level of data protection, for example through:

  • the Swiss-U.S. Data Privacy Framework 
  • Standard Contractual Clauses (SCC) recognised by the Swiss Federal Data Protection and Information Commissioner (FDPIC) 

7. Retention Period

Personal data is stored only as long as necessary for the purposes mentioned or as required by law.

This applies in particular to:

  • order and invoice data according to statutory retention obligations 
  • contact details during the customer relationship 
  • newsletter data until consent is withdrawn 
  • technical log data for a limited period to ensure security and system stability 

8. Rights of Data Subjects

Under applicable data protection law, data subjects have in particular the following rights:

  • the right to obtain information about processed personal data 
  • the right to correct inaccurate data 
  • the right to deletion or restriction of processing where no legal obligations require retention 
  • the right to withdraw consent with effect for the future 
  • the right to receive or transfer data where provided by law 

Requests regarding these rights may be sent at any time to the contact details listed above.

9. Data Security

Appropriate technical and organisational security measures are implemented to protect personal data against loss, misuse, unauthorised access or disclosure.

These measures include for example:

  • encrypted connections (HTTPS) 
  • restricted access rights 
  • regular security updates 
  • careful selection of service providers 

Despite all security measures, complete security of data transmission over the internet cannot be guaranteed.

10. Changes to this Privacy Policy

This Privacy Policy may be updated if services, technical processes or legal requirements change.

The version published on the website with the indicated status date shall apply.

11. Contact

Patrisol GmbH
Schulstrasse 3
CH-8597 Landschlacht
Switzerland

E-mail : info@harialy.ch
Site web : harialy.ch